... Oh. You don't remember...?

I mean. Why else would people be in Hell, if they didn't die? [This is starting to sound concerningly like a hostage situation of living people, more than anything now. He frowns, the little lines of his brow creasing.] That — that doesn't make sense. Aren't people supposed to be able to repent for stuff? While they're alive? You shouldn't even be here!

[Is he mildly ruffled on Klaus' behalf?

Totally. Like an angry little bird, all fluffed and pecking at the air in front of another bird.]